- Over time, fasteners may loosen and require tightening. It is the owner’s responsibility to inspect these areas once per year.
- We recommend applying a light coat of car or floor wax to exposed fasteners every 3–6 months to help reduce oxidation, or more frequently in high-UV or salt-spray environments.
- Light surface rust may occur naturally and does not affect product performance or structural integrity.
- During the natural aging process of powder coating, you may notice a light white chalk-like residue or powder on the surface.
- This is normal and can be removed with mild soap and water, then polished (using Soft Scrub, Vim, or a cut-polish) to restore the sheen.
- Railings in high-salt or high-pollution environments (such as beachfront or industrial areas) should be inspected monthly and cleaned more frequently.
- Salt and moisture in the air can cause a build-up on railing components, requiring monthly inspections to detect and remove harmful residue.
- If any build-up is found, monthly cleaning is necessary to restore the railing’s original appearance, quality, and sheen, and to maintain warranty eligibility.
- Use regular glass cleaner for glass infills
- Remove sap, tree seeds, insects, and other debris promptly, as sun and heat can make them more difficult to remove
- Remove paint or sealant residue using Methylated Spirits, Turpentine, White Spirits, Alcohol, or Isopropanol
- Remove scuff marks or scratches using a mild, non-abrasive cleaner such as Soft Scrub or Vim
- Dry or abrasive pads, steel wool
- Strong solvents, acids, or industrial cleaners
- Harsh or unknown chemicals not labeled safe for powder-coated surfaces